What you say

We like to manage your expections from the first moment we come into contact right through to obtaining feedback from you after your holiday. We don't believe in impersonal questionnaires but simple Welcome home emails enquiring if everything was as you expected. What follows is a random list from the hundreds of files we have kept which will hopefully give you a feel for what people say about us!

For specific feedback from some of our top destinations:

Northern Lights Holidays


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5 out of 5
Efficient service. Car transfers on time. Lovely Hotel, you should use The Square again. Rooftop restaurant superb. Perfect seats at La Scala. First class tour guide for the Duomo and the Last Supper.
5 out of 5
The whole weekend was wonderful and a great experience. Guide was very good in informative and excellent at the Contrada museum which really made the processions come alive
We had a fantastic time – the trip definitely lived up to expectations. In particular, the people we met – especially the guides – were all very welcoming. The trips were really good fun (especially the skidoos!) and it was so interesting to meet the locals and learn about their way of life.

Thanks very much to you and all your staff and contacts in Sweden for a fabulous weekend. We are already talking about going back for our 20 year wedding anniversary…
We had a wonderful holiday - the orca snorkling was incredible - we met a pod of 9 one with baby suckling from mum - all of the orca were also interested in us they came within touching distance and swam with us for a long time. Just before we left due to light all the orcas swam right up to the zodiac boat and stayed for many minutes they spyhoped and swam around us - it was great.

The husky and snowmobile rides were also very enjoyable.

Overall - it was an excellent holiday and very well organised - thank you and hopefully we will book with you again and are happy to recommend you
The trip was wonderful. Everything went very smoothly, excellent guides, hotels, etc. All our trips were wonderful just us two and one guide, and the difference if we had been on a trip organised through the Ice Hotel was very obvious, basically just not as good. Everyone should know what a good service you provide there
Venice was fabulous - the weather was stunning blue skies & brilliant sunshine everyday.

The ball was an experience, the Hotel was wonderful, we overlooked the bell tower in St Mark's square, and could see clearly Doges Palace etc... We slept with the shutters open every night so we awoke to the sound of the bells and that view. At night the illuminated the tower with lots of different lighting effects, it was wonderful.

All in all we had a tremendous time, and I think that I will have to make an annual pilgrimage!
Yes, we had a lovely time - the hotel was comfortable with a warm and friendly atmosphere, and the children enjoyed staying in the Tepee in the garden (there was no problem fitting all 3 in). We enjoyed snow-mobiling very much and our guide was friendly and helpful. It was great fun and the scenery was dramatic. We were blown away by the powdery and very sparkley snow, and quality of the light. The Ice Hotel was also spectacular! The dog sledging was fun too - but it was very cold and overcast, so we didn't really see much of the scenery. But we all thought the dogs were great, and our guides were also very welcoming and friendly.

Many thanks for organising a memorable break - it was a great success with all the family!
Further to your email, we had a wonderful break in Iceland. It was very well organised and all party members commented on how much they enjoyed the trip. All of our guides were extremely hospitable.Many Thanks for organising a truly memorable experience.
Well what can we say the trip was superb from start to finish, and will definitely go down as a trip of a lifetime. The choice of companies that you deal with are excellent and we were glad to find that we weren't part of a large group of people and just a number. The Wilderness cabin was fantastic and the chef who came to prepare our food did not disappoint (I will forever look at Rudolf slightly differently now!). I thoroughly enjoyed the snow-mobiling trip, my husband now thinks I'm a bit of a demon driver.

The Rallaren was relaxed and comfortable and we were glad that we made the choice to go and see the Ice Hotel and eat at the Old Homestead (praise to you for managing to get us the table) but not actually stay at the Ice Hotel, the Rallaren comfy bed and fab power showers suited us just fine! On a final note the arctic clothing/equipment which was given to us was excellent quality and certainly kept the cold out.

Thanks again, I have already recommended you to a friend at work who is also thinking of ideas for her husband's 40th!
What a great trip. Greenland is an Awesome place.
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