Thank you so much for your exceptional customer service, it's this which means I didn't even compare deals anywhere else!
In brief it was a fabulous weekend, the Bauer was amazing and Venice is absolutely unique. Everything worked as it should have done and we were delighted with the whole experience. Many thanks for organising it. We will be back for something else in the not too distant future Im sure!
I have just arrived back in Stockholm after going on a four day trip with your company which my PA organised. I am an extremely fussy client who likes all details taken care of together with an efficient and professional service delivered and what you put on your itinerary you were able to deliver. I wish to personally thank you on behalf of myself and my daughter for the most unbelievable trip which was enhanced further by all your staff who were so professional and charming. You have a great product and I would not hesitate recommending this to all my friends. Kindest regards, Laurence.
We had an absolutely amazing time. Iceland experienced some uncharacteristically wintry weather and so everywhere was covered in snow, and seeing the jet black sand at Vik contrasting with the white snow on one side and the white waves on the other was stunning. And of course the waterfalls were frozen which made for some great photography. Our Golden Circle tour was also brilliant because there was snow everywhere and the sunrise up by the mountain lake was breathtaking. We were the only ones snowmobiling on the glacier and despite the temperature being about -19 before taking the wind chill factor into account, it was a real adventure for 4 grannies and granddads! We must compliment you on arranging such a varied and full itinerary and apart from a hitch with the car hire everything went smoothly and we are already thinking of what to do with your company next year! ... If we went again we would definitely book with yourselves and would extend the stay by one day so that we could take in the museums and galleries of Reykjavik. So, thank you so very much for all your organisation and for the upgrade at Hotel Ranga. We had a truly memorable holiday to celebrate our Ruby weddings and you and Abigail and Kevin have been extremely helpful throughout the whole process. Marilyn.
The trip was excellent and no complaints at all about the standard of the hotels and activities. We also very much appreciated the effort you and your colleagues put into tailoring the trip to our needs particularly the flights and turning the programme around. So big thanks to everyone involved and we may be back in touch next year for another anniversary weekend. Thanks Ray.
I just wanted to confirm to you that I had just the best time in Verona. Ive enclosed a copy of the write up I did to thank my family and I think it sums up my feelings and the experience. Your arrangements worked perfectly. I had the same driver on both trips and he took good care of me. The hotel was wonderful and the weather perfect. Your attention to detail ensured that everything went like clockwork and the fabulous seat that I had gave me a comfortable, perfect view of the stage. The atmosphere was magical and the cast sang as if they were really enjoying themselves and they did the well known arias justice. Once again thank you so much. Regards Helen.
We had a wonderful time. All the itinerary arrangements worked like clockwork. The costumes and the service provided were excellent. We very much enjoyed both the events. The seats we had at the Ball were probably the best!! The hotel was to the standard expected but the friendliness of the staff exceeded our expectations.
Holiday was absolutely fabulous, everything ran exceptionally smoothly and we felt like Royalty the way we were met and greeted and whisked around by your team in India. We were very impressed by the standard of the guides at the various sites, and it was wonderful to have the flexibility to tweak a couple of the tour details to suit us. I have passed on your company name to friends and said how marvellous you are, I would not hesitate to recommend you to anyone. Thank you once again for a truly memorable experience - wonderful memories to last a lifetime !
Thank you for your welcome home. This was a typical example of your company going the extra mile. Our trip far exceeded our expectations. The service you offered in helping us to plan and make the arrangements was characterised by personal attention and total efficiency. The holiday itself was brilliant. Every part was excellent. Superb hotels were chosen in every resort. Our driver was first class. It could not have been better. Keep working with your local team- they are special! The purpose of the trip was to celebrate my wife's retirement. She has been for the last 30 years ...a tour operator! No way was I going to ask her to arrange her own retirement celebration! But, as a couple who have been involved closely with tour operating for over 30 years, we are in a position to say with some authority that your company's arrangements were outstanding. Thank you very much. We have already recommended your company to others and will continue to do so.
I find myself often having to complain about service received nowadays. What a refreshing change in this case. The trip was fabulous and we had a brilliant time. The organisation was impeccable and the quality of your people in location was excellent. Couldn't have asked for friendlier or more professional guides for the various activities. Nothing was too much trouble for Petri and the team or for the Hotel Arctic Eden. Good logistics, lovely facilities, great excursions, and very small groups. I can't even think of anything to suggest as an improvement. I also appreciate that you had to cope with the cost and inconvenience of a significant late change to airline schedules, but took it all in your stride, made alternative arrangements, and everything went smoothly for us. Lesser operators would have cancelled the trip, made us change our plans, or applied a surcharge. All that plus two showings of the Northern Lights!
We had a fantastic time on our holiday. Although the trip was very expensive for such a short time, we both felt it was very good value for money. All the excursions were brilliantly organised and the local guides very informative and friendly. I would like to take this opportunity to pass on my thanks to Abigail for her constant updates and help to organise our trip. she was brilliant.
Thanks for the welcome home, we had a truly amazing time; guide, boat, tours everything was superb. The Sonesta St George is lovely, as were the staff from front of house to the lovely guys who looked after our room, very friendly and attentive at all times, food excellent. Michael our guide was brilliant, his knowledge was exceptional and such a nice guy, nothing was too much for him. As was the rep Ahmed in Aswan and the guide at Abu. It goes without saying that we will of course return to you the next time we need something special, probably sometime next year or even sooner, who knows.
I am pleased to report that the arrangements went excellently and we had a most enjoyable trip; we would thoroughly recommend Jordan and Weekend a la Carte. A big upside were the arrangements on arrival at Amman airport when we were greeted prior to immigration and whisked through the formalities (and of course Petra which was all that we expected).
Everything went perfectly. The guides were all very good, particularly those for the Northern Lights and SuperJeep trips. The SuperJeep day was excellent and about the right level of activities vs driving (the snowmobiling on the glacier was simply awesome). The guide for the Northern Lights tour was steadfast in his mission to find them despite a ton of snow falling every second and others in the group naysaying the whole endeavour. Turned out he was spot on, the sky cleared and there they were, good on him. All in all the trip was excellent and we both thoroughly enjoyed it.
Many, many thanks for arranging the most wonderful trip for us. Everything was perfect - the organisation went like clockwork, the people so friendly, accommodation great and the Arctic and the Northern Lights everything we had imagined and more! We are both agreed that this has been the best holiday experience we've ever had - dog sledding, ice hotel, snowmobiling though the darkness and seeing the Northern Lights - it's impossible to say which was the greatest ... loved it all and we are now complete Artcticophiles! Without a doubt we'll be using Weekend a La Carte again.
Our expectations were exceeded in every respect, especially in the way you, Abigail and Kevin helped us out with the little local difficulties on our adventurous journey home .... the activities you arranged for us, the people we met and the sense of a region of the world at ease with itself. Petri, Nils, Nicklas, Chad and Eric in the hotel were so laid back and yet so professional, punctual, caring. It was also great to learn some of the history, traditions,art and culture of the Sami people. We have travelled all 7 continents of the world and can honestly say our Swedish Lapland experience was THE BEST and worth every penny in terms of value for money and sense of achievement.
A massive thanks to you both for organising this. It was an amazing trip - couldn't have wished for any more. Saw the lights 2 out of 3 nights, and the snowmobiling and husky's were brilliant too. Will be a trip we remember for our lifetime. Will recommend you to friends, family and colleagues, and keep an eye out for any other hols we can book through you.
We had an absolutely brilliant time and really enjoyed our too short a stay with the most friendly and helpful people you could hope to meet - the break was most enjoyable and would certainly recommend the same to anybody. WELL DONE.
The trip was wonderful. Everything went very smoothly, excellent guides, hotels, etc. All our trips were wonderful just us two and one guide, and the difference if we had been on a trip organised through the Ice Hotel was very obvious, basically just not as good. Everyone should know what a good service you provide there.
Just wanted to say thank you very much for your help and advice with our Jordan holiday. We have had the most amazing time and everything worked so well. We were beautifully looked after by your Jordan agency and our driver Malek was great - so helpful and considerate. Please do let the people in Jordan know how pleased we were with him as he was wonderful. Many thanks.